Orders are processed and delivered Monday through Friday (excluding major holidays) in the order in which they are received. Orders placed after 1:00 PM EST will not be processed until the next business day. Orders with Next Day shipping will be processed the same day if received by 1:00 PM EST (excluding major holidays). EDWARDBESS.COM SHIPS VIA FEDEX TO U.S. ADDRESSES ONLY. WE REGRET THAT WE DO NOT SHIP OUTSIDE THE U.S. 

EdwardBess.com accepts the following credit cards: American Express, Visa, Mastercard and Discover. We are sorry we do not accept credit cards with billing addresses outside of the United States. Please note for security purposes, the billing name and address must match the billing name and address of the credit card used to complete your purchase. 

EdwardBess.com is required by law to collect 8.625% sales tax on orders shipped to the state of New York.

EdwardBess.com is unable to process international orders that are billed or shipped to destinations outside of the United States. For orders going abroad, please call our office during business hours to see if international orders can be processed to your requested country, 1-212-308-3536.

Listed below are the shipping options available for your EdwardBess.com order: 

• Ground Service Delivery within 3-5 business days from when your order ships. 
• 2-Day Service Delivery within 2 business days from when your order ships. 
• Overnight Service Delivery within one business day from when your order ships. 

EDWARDBESS.COM SHIPS VIA FEDEX TO ADDRESSES WITHIN THE CONTINENTAL UNITED STATES ONLY. WE REGRET THAT WE DO NOT SHIP OUTSIDE THE CONTINENTAL UNITED STATES. ORDERS CONTAINING PERFUME ARE NOT ELIGIBLE FOR EXPEDITED SHIPPING DUE TO AIR TRANSPORT REGULATIONS. 

Ground  - $8 / Complimentary for orders $50 or more

2-Day - $25

Overnight - $45

EDWARD BESS OFFERS PRODUCTS OF THE HIGHEST STANDARD TO ENSURE YOUR UTMOST SATISFACTION. ITEMS PURCHASED FROM EDWARDBESS.COM ARE FINAL SALE. 

Damaged Items

If you receive an item that is damaged, please email customerservice@edwardbess.com immediately.

To reset your password, following the "Forgot Password" link located on the Account Sign-In Page. For security reasons, this is the only method to recover your password. for technical assistance, please contact us at customerservice@edwardbess.com

EMAIL: customerservice@edwardbess.com 

PHONE: 212.308.3536 

HOURS: Monday to Friday 10am - 6pm EST

Go ahead, ask anything. From lashes to lips, receive expert advice on all things beauty here.

EMAIL: contact@edwardbess.com